1 Reply Latest reply on Dec 6, 2018 10:08 AM by go365admin3

    Bucks not updating

    Aka291114551614

      My bucks have not been updating despite my workouts and steps logging daily under “recent earnings”. I can’t remember the last time my bucks total went up...please advise!

        • Re: Bucks not updating
          go365admin3

          I apologize for the frustration with your Bucks. I can see that you are very active with Go365, congratulations! There is a max amount of 30,000 Bucks able to be earned per plan year. If you have exceeded the number of Bucks, you will continue to earn Points but the Bucks balance will not change.

           

          To see if you hit the max amount of Bucks, add the following together:

           

          • Number of Points
          • Bonus Bucks earned for hitting your Status Levels
          • 10% carry over from last year