Give me my points
I understand the frustration that you are experiencing with your device. We are currently investigating an issue where S Health is not syncing data to award accordingly within Go365. The only work-around instructions that we have at this time is the following.
1. Try and downgrade to prior Samsung version
2. Wait until the next Samsung update
3. Use a different device to track your data.
*Please note, these steps are not a guaranteed fix. In the meantime, please check out our Device and Workout Guide for a full list of compatible devices and free apps. I apologize for any inconvenience that this may cause.
Retrieving data ...