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Bike purchase

Question asked by Aka48182046242 on Dec 5, 2018
Latest reply on Dec 8, 2018 by go365admin3

I ordered a Trek bike in November. I understand the order goes to the manufacturer and then shipped from them. Bikes are typically purchased by height/inseam length. How do they get my measurements? I will be very upset to receive a bike I have worked 3 years to be able to earn and it arrive too tall or too short.