I am sorry for the concern with your Points and Bucks. What activities did you not earn Bucks for?
I can see that you are very active with Go365, congratulations! There is a max amount of 30,000 Bucks able to be earned per plan year. If you have exceeded the number of Bucks, you will continue to earn Points but the Bucks balance will not change.
To see if you hit the max amount of Bucks, add the following together:
- Number of Points
- Bonus Bucks earned for hitting your Status Levels
- 10% carry over from last year
I will send you a personal message with more information!