Where are my 5000 bonus points for reaching platinum for 2018? Usually it shows up after you click on the banner saying you hit platinum.
I sincerely apologize for the concern with your Status Level. There is a known issue right now where the Go365 Mobile app is showing the incorrect Status Level. Your Status Level will show correctly if you log into the Go365 website, through an internet browser. (You will achieve Platinum status once you hit 10,000 Points, you are almost there!)
This is being worked on by our IT department, and will be corrected shortly. Thank you for your patience.
Retrieving data ...