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Cannot log in...Gettting "general Exception has occured when I try to log in to the app.  When I go to the actual website, it says "under maintenance"

Question asked by Aka141210224110 on Jan 3, 2019
Latest reply on Jan 8, 2019 by go365admin3

I am getting a "General exception error has occurred" When I try to log into the app and a "site under maintenance" when I go to the actual website...has been doing this for over a month...I haven't called because I didn't NEED to log in...However, now I have to in order to complete the steps for  my wellness rate on my insurance and can't do it.   I've tried calling the last two days, but have been on hold for over 30 mins each time and I cannot stay on the phone at work.   I'm actually on hold now and have been for 22 mins...UGH!  HELP!