My app went platinum without giving bucks or points. I am not platinum online. Why?
I apologize for the concern with your Status Level. There is a known issue right now where the Go365 Mobile app is showing the incorrect Status Level. Your Status Level will show correct if you log into the Go365 website through an internet browser. (You will obtain Platinum status upon reaching 10,000 Points)
This is being worked on by our IT department and will be corrected shortly. Thank you for your patience.
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