Not getting credit for calories burned
Ok thank you for letting us know. First, before going forward, we have to know if you are making sure you are using the GPS function, you have your height and weight set, and finally you have to be burning calories at a rate of 200 per hour for this to be qualified to be awarded.
We also want you to know that we are experiencing issues with devices uploading data from late December to January. If you follow this link you will see the information regarding this issue at this time. We apologize for any inconvenience this may have caused.
Daily Workout Delay 1/3/18
Retrieving data ...