Over the past couple of weeks my account is missing, been member since March/April 2018, Fitbit attached. When I try to log into the account it tells me
Thank you for your business!
Our records indicate that you currently have no active Go365™ membership. If you have questions, please call the number on the back of your member ID card between 7 a.m. and 6 p.m., Central time. If you use a TTY, call 711 between 7 a.m. and 6 p.m., Central time.https://www.go365.com/n-termed
I don't have an ID card.
But your system allows me to change my password. I don't understand.