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Missing points

Question asked by Aka31134953994 on Jan 6, 2019
Latest reply on Jan 8, 2019 by go365admin6

I emailed a rep two weeks ago with no answer still. I am missing my gym check in 10 points on many days again for Planet Fitness. How long are these points delayed? Do you recalculate weekly points and give the extra 50-100 when the gym points are finally given?? 

     Also, I joined two challenges On January 4. A sponsored one and a member created one. Why do I only have 50 points for the Member challenge? I should have 50 for the “sponsored” also

thanks

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