1 Reply Latest reply on Jan 10, 2019 3:02 PM by go365admin6

    Fitbit replacement needed. Got one with my points. Wont work or charge its defective

    Aka124141421101

      Has anybody had an issue with their fitbit?  I got a Fitbit charge 3 with my points and now it will not charge or work. It has a sad face on the display screen on my watch. I need a replacement. I’d like to know how I would get a replacement do I have to go through Humana or Fitbit?