Has anybody had an issue with their fitbit? I got a Fitbit charge 3 with my points and now it will not charge or work. It has a sad face on the display screen on my watch. I need a replacement. I’d like to know how I would get a replacement do I have to go through Humana or Fitbit?
We apologize for the experience you are having with your Fitbit device. If you are looking to get a replacement you will have to contact Fitbit customer service. The telephone # for Fitbit customer service is 877-623-4997 and explain the concerns.