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Fitbit replacement needed. Got one with my points. Wont work or charge its defective

Question asked by Aka124141421101 on Jan 8, 2019
Latest reply on Jan 10, 2019 by go365admin6

Has anybody had an issue with their fitbit?  I got a Fitbit charge 3 with my points and now it will not charge or work. It has a sad face on the display screen on my watch. I need a replacement. I’d like to know how I would get a replacement do I have to go through Humana or Fitbit?

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