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My  daily steps have been counted by my phone and not my Fitbit. I do not carry my phone all the time but I always wear my Fitbit how can I get my steps to be counted from my Fitbit and not my phone? I am losing out on a lot of points from steps!

Question asked by Aka2427380973 on Jan 10, 2019
Latest reply on Jan 10, 2019 by Aka712145354167

My steps have been being calculated by my phone and not by my Fitbit. I don’t always carry my phone but I always wear my Fitbit. I am losing out on a lot of points from steps because of this! How do I get it corrected?

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