3 Replies Latest reply on Jan 21, 2019 3:55 PM by go365admin3

    I havent received point for goinf over 7500 step for about a week

    Aka24894724639

      I haven't received point for going over 7500 steps

        • Re: I havent received point for goinf over 7500 step for about a week
          go365admin3

          I apologize for the delay. Do you have the recommended activity to reach 7500 steps or more? It can take up to 72 hours for those Points to award since they are connected to a recommended activity.

            • Re: I havent received point for goinf over 7500 step for about a week
              Aka24894724639

              Yes that's the one I'm doing I was getting points. It's has never taken this long before .It says it's been verified but no points. It even shows up on the calender when I check it.

               

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              Re: I havent received point for goinf over 7500 step for about a week

               

              reply from go365admin3 in Support - View the full discussion

               

              I apologize for the delay. Do you have the recommended activity to reach 7500 steps or more? It can take up to 72 hours for those Points to award since they are connected to a recommended activity.

               

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