1 Reply Latest reply on Jan 14, 2019 4:48 PM by go365admin6

    my apple watch is not syncing with 365

    aka121112165529

      My apple watch is not syncing with 365. The last sync was 12/20/2018. How I get this corrected so that I can earn points?

        • Re: my apple watch is not syncing with 365
          go365admin6

          We apologize for any concern you are having regarding your Apple Health and your watch not syncing. If you go into your Apple Health sources you should be able to see the Go365 app and also under Devices you should be able to see your Apple Watch synced. If your Apple Watched is paired to your phone it should be connected to Apple Health. Then, once your Apple Watch is paired, make sure Apple Health is properly connected to the Go365 app. As on now, we see your steps coming over, but if you have any issues please try disconnecting your Apple Health and reconnecting it. You can follow this link to properly connect your Apple Health: How to connect Apple Health