AnsweredAssumed Answered

Go365 not syncing anything. I'm using Samsung Health and workouts are not registering. Also, when activities are completed, I don't have the option of uploading pictures. My wife is having the same issue. What's going on?

Question asked by Aka31141111685 on Jan 12, 2019
Latest reply on Jan 17, 2019 by go365admin6

I'm using Samsung Health, and within the Go365 app it shows that Samsung Health is connected. My Gear S3 is connected to my Samsung Health app and is registering steps, floors, and all other information. None of the information is syncing with Go365. Also, when activities and challenges are completed, Go365 won't allow me to upload pictures. My wife is having the exact same issue. Does anyone have any ideas? Input would be much appreciated.