Looks like to me that Go365 has cheated 1000's of people out of their rewards. A guy told me if you do not cash in B4 12/31/18 you loose everything???? Can this be right??
We apologize for any concerns regarding your 2018 rewards. From each policy year the Go365 bucks expire at the end of the year depending on policy date. In this case, your Go365 Bucks for 2018 expired on 12/31/2018 and do not roll over into the new policy year. Fortunately enough for 2019, you can earn rewards. We have new ways to earn for your daily workout Bucks. You will receive information for 2019 this January or latest in February.
Good Morning Donald ,
Thank you for submitting your inquiry to SilverSneakers. We are unable to assist with the specifics of the health plan policy. Please contact your health plan directly for assistance.
If you have further questions or concerns, you may contact customer service Monday through Friday from 8 a.m. to 8 p.m. EST; our phone number is (888) 423-4632.
Thank you , Have a Great Day
SilverSneakers Administrative Team
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o • 888.423.4632
Here is what I’m dealing with. Virtually no one knows how the system works.
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