1 Reply Latest reply on Jan 16, 2019 2:24 PM by go365admin3

    unable to download order history:

    aka151017113638

      I never received a fitbit I ordered from garmin.  I tried to look up the information via downloading order history.  However, when I download or open it I get this:

       

      <?xml version="1.0"?>

      <?mso-application progid="Excel.Sheet"?>

      <Workbook xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns="urn:schemas-microsoft-com:office:spreadsheet">

      <DocumentProperties xmlns="urn:schemas-microsoft-com:office:office"><Version>

      14.00</Version>

      </DocumentProperties><OfficeDocumentSettings xmlns="urn:schemas-microsoft-com:office:office">

      <AllowPNG/></OfficeDocumentSettings>

      <ExcelWorkbook xmlns="urn:schemas-microsoft-com:office:excel"><ProtectStructure>

      False</ProtectStructure>

      <ProtectWindows>False

      </ProtectWindows></ExcelWorkbook>

      <Styles></Styles>

      <Worksheet ss:Name="Sheet1"><Table ss:DefaultRowHeight="15">

      <Row><Cell ss:StyleID="Header">

      <Data ss:Type="String">Item Name

      </Data></Cell>

      <Cell ss:StyleID="Header"><Data ss:Type="String">

      Color</Data>

      </Cell><Cell ss:StyleID="Header">

      <Data ss:Type="String">Size

      </Data></Cell>

      <Cell ss:StyleID="Header"><Data ss:Type="String">

      Quantity</Data>

      </Cell><Cell ss:StyleID="Header">

      <Data ss:Type="String">Bucks

      </Data></Cell>

      <Cell ss:StyleID="Header"><Data ss:Type="String">

      Subtotal</Data>

      </Cell><Cell ss:StyleID="Header">

      <Data ss:Type="String">Complete Order Total

      </Data></Cell>

      <Cell ss:StyleID="Header"><Data ss:Type="String">

      Ordered Date</Data>

      </Cell><Cell ss:StyleID="Header">

      <Data ss:Type="String">Status

      </Data></Cell>

      <Cell ss:StyleID="Header"><Data ss:Type="String">

      Order Id</Data>

      </Cell><Cell ss:StyleID="Header">

      <Data ss:Type="String">Merchant Order Number

      </Data></Cell>

      <Cell ss:StyleID="Header"><Data ss:Type="String">

      Address</Data>

      </Cell><Cell ss:StyleID="Header">

      <Data ss:Type="String">Email

      </Data></Cell>

      <Cell ss:StyleID="Header"><Data ss:Type="String">

      ECode</Data>

      </Cell></Row>

      <Row><Cell>

      <Data ss:Type="String">Garmin vivofit 4 Large Black

      </Data></Cell>

      <Cell><Data ss:Type="String">

      Black</Data>

      </Cell><Cell>

      <Data ss:Type="String">Large

      </Data></Cell>

      <Cell><Data ss:Type="String">

      1</Data>

      </Cell><Cell>

      <Data ss:Type="String">6,000

      </Data></Cell>

      <Cell><Data ss:Type="String">

      6,000</Data>

      </Cell><Cell>

      <Data ss:Type="String">6,000

      </Data></Cell>

      <Cell><Data ss:Type="String">

      10/25/2018 10:28:56 AM</Data>

      </Cell><Cell>

      <Data ss:Type="String">Delivered

      </Data></Cell>

      <Cell><Data ss:Type="String">

      10721292</Data>

      </Cell><Cell>

      <Data ss:Type="String">150471519

      </Data></Cell>

      <Cell><Data ss:Type="String">

      PHILIP LOGAN, 14325 CLIMBING ROSE WAY, 14325 CLIMBING ROSE WAY, CENTREVILLE, VA, USA - 20121 </Data>

      </Cell><Cell>

      <Data ss:Type="String">PHILIP.LOGAN@MCDEAN.COM

      </Data></Cell>

      <Cell><Data ss:Type="String"/>

      </Cell></Row>

      </Table>

      <WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel"><PageSetup>

      <Header x:Margin="0.3"/><Footer x:Margin="0.3"/>

      <PageMargins x:Top="0.75" x:Right="0.7" x:Left="0.7" x:Bottom="0.75"/></PageSetup>

      <Unsynced/><Print>

      <ValidPrinterInfo/><HorizontalResolution>

      600</HorizontalResolution>

      <VerticalResolution>600

      </VerticalResolution></Print>

      <Selected/><ProtectObjects>

      False</ProtectObjects>

      <ProtectScenarios>False

      </ProtectScenarios></WorksheetOptions>

      </Worksheet></Workbook>