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unable to download order history:

Question asked by Aka151017113638 on Jan 14, 2019
Latest reply on Jan 25, 2019 by Aka151017113638

I never received a fitbit I ordered from garmin.  I tried to look up the information via downloading order history.  However, when I download or open it I get this:

 

<?xml version="1.0"?>

<?mso-application progid="Excel.Sheet"?>

<Workbook xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns="urn:schemas-microsoft-com:office:spreadsheet">

<DocumentProperties xmlns="urn:schemas-microsoft-com:office:office"><Version>

14.00</Version>

</DocumentProperties><OfficeDocumentSettings xmlns="urn:schemas-microsoft-com:office:office">

<AllowPNG/></OfficeDocumentSettings>

<ExcelWorkbook xmlns="urn:schemas-microsoft-com:office:excel"><ProtectStructure>

False</ProtectStructure>

<ProtectWindows>False

</ProtectWindows></ExcelWorkbook>

<Styles></Styles>

<Worksheet ss:Name="Sheet1"><Table ss:DefaultRowHeight="15">

<Row><Cell ss:StyleID="Header">

<Data ss:Type="String">Item Name

</Data></Cell>

<Cell ss:StyleID="Header"><Data ss:Type="String">

Color</Data>

</Cell><Cell ss:StyleID="Header">

<Data ss:Type="String">Size

</Data></Cell>

<Cell ss:StyleID="Header"><Data ss:Type="String">

Quantity</Data>

</Cell><Cell ss:StyleID="Header">

<Data ss:Type="String">Bucks

</Data></Cell>

<Cell ss:StyleID="Header"><Data ss:Type="String">

Subtotal</Data>

</Cell><Cell ss:StyleID="Header">

<Data ss:Type="String">Complete Order Total

</Data></Cell>

<Cell ss:StyleID="Header"><Data ss:Type="String">

Ordered Date</Data>

</Cell><Cell ss:StyleID="Header">

<Data ss:Type="String">Status

</Data></Cell>

<Cell ss:StyleID="Header"><Data ss:Type="String">

Order Id</Data>

</Cell><Cell ss:StyleID="Header">

<Data ss:Type="String">Merchant Order Number

</Data></Cell>

<Cell ss:StyleID="Header"><Data ss:Type="String">

Address</Data>

</Cell><Cell ss:StyleID="Header">

<Data ss:Type="String">Email

</Data></Cell>

<Cell ss:StyleID="Header"><Data ss:Type="String">

ECode</Data>

</Cell></Row>

<Row><Cell>

<Data ss:Type="String">Garmin vivofit 4 Large Black

</Data></Cell>

<Cell><Data ss:Type="String">

Black</Data>

</Cell><Cell>

<Data ss:Type="String">Large

</Data></Cell>

<Cell><Data ss:Type="String">

1</Data>

</Cell><Cell>

<Data ss:Type="String">6,000

</Data></Cell>

<Cell><Data ss:Type="String">

6,000</Data>

</Cell><Cell>

<Data ss:Type="String">6,000

</Data></Cell>

<Cell><Data ss:Type="String">

10/25/2018 10:28:56 AM</Data>

</Cell><Cell>

<Data ss:Type="String">Delivered

</Data></Cell>

<Cell><Data ss:Type="String">

10721292</Data>

</Cell><Cell>

<Data ss:Type="String">150471519

</Data></Cell>

<Cell><Data ss:Type="String">

PHILIP LOGAN, 14325 CLIMBING ROSE WAY, 14325 CLIMBING ROSE WAY, CENTREVILLE, VA, USA - 20121 </Data>

</Cell><Cell>

<Data ss:Type="String">PHILIP.LOGAN@MCDEAN.COM

</Data></Cell>

<Cell><Data ss:Type="String"/>

</Cell></Row>

</Table>

<WorksheetOptions xmlns="urn:schemas-microsoft-com:office:excel"><PageSetup>

<Header x:Margin="0.3"/><Footer x:Margin="0.3"/>

<PageMargins x:Top="0.75" x:Right="0.7" x:Left="0.7" x:Bottom="0.75"/></PageSetup>

<Unsynced/><Print>

<ValidPrinterInfo/><HorizontalResolution>

600</HorizontalResolution>

<VerticalResolution>600

</VerticalResolution></Print>

<Selected/><ProtectObjects>

False</ProtectObjects>

<ProtectScenarios>False

</ProtectScenarios></WorksheetOptions>

</Worksheet></Workbook>

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