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Why do the documents that I upload from the computer not show up for points?

Question asked by Aka271110205584 on Jan 14, 2019
Latest reply on Jan 17, 2019 by go365admin3

I submitted a well child check and immunizations via the computer website, but received no credit or acknowledgement.

When I upload documents from my phone app, they are on my list of earned points within a day or two.

I would have used the phone app, but that only allows me to submit for points for myself, not my child.

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