AnsweredAssumed Answered

I am missing points for several activities.

Question asked by Aka1110751993 on Jan 14, 2019
Latest reply on Jan 23, 2019 by go365admin3

(1) Normally my "daily moment" points for taking the health quiz show up the next morning, but I did not see any points for 1/13/19 this morning when I logged in.


(2) I am not getting any sleep points at all.  I am using the iPhone Health app.  It is connected to the Go365 app and last week before I started trying to track, I went in and added it as an activity (it is showing with 21 days left, I started at 28), and I've set up the "bedtime" thing with the clock app, and the Health app is pulling that "in bed" data from the clock app, and then I go in and manually add the "asleep" time the next morning in the Health app.  I had 5 days of this last week and that should be enough but I am not seeing any points.


(3) My Go365 statements on the app and website still don't match.