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I am not being awarded points for reaching daily 7500 steps. What am I doing wrong?

Question asked by Aka59101750970 on Jan 16, 2019
Latest reply on Jan 19, 2019 by Aka59101750970

I reached 7500 steps yesterday and today it says this activity could not be awarded. I have reached 7500 steps on other days and wasn’t awarded points those days either. Help! I have no idea what I’m doing wrong.