Why was I only awarded 6 points at my workout at the gym on 1-15 - 19? Also, was not awarded my points for my workout today on 1 - 16 - 19
We apologize for any concerns you have regarding your Go365 Daily Workout Points. We see 1/15/19 showing 6506 for steps so points are correct. We are also showing your step total for the 16th as 8015 which is also has been rewarded accordingly.
Thank you for the response. Maybe I don't understand the process. Prior to
January 15th I have received 10 points every time I checked into my gym
regardless of the number of steps for the day. Starting January 15th I
started only being rewarded points for my number of steps for the day.
Therefore, if I go to the gym and do arm day I'm not being rewarded because
I have fewer steps. According to the way you describe the process why then
did I only receive three points on January 17th when I had 6028 steps? It
just seems to me you should be rewarded for making an effort to go to the
gym which can be tracked by my elevated heart rate. Thank you!
On Thu, Jan 17, 2019, 6:16 PM go365admin6 <
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