Why didn’t I receive my points for introducing myself? I filled out the form and submittted it. I also uploaded a picture of my eye Rx and my 200 points were not added.
Sorry for the concern with your Health Assessment. There is a max of 500 Points able to be earned for the Health Assessment, 5 out of the 6 sections will award 50 Points and then you will receive 250 Points after you have completed all 6 sections.
For the prevention exams, they will be awarded for the date of service. I can see that your eye exam happened last plan year, I can confirm that your Points and Bucks were added to your account.
Please let me know if you have any other questions or concerns!
I did not get my points for my eye exam last year because I did not submit it for points until this year. Can you be sure that I receive my points?
Senior Analyst Quality Control
Digital Risk, LLC.
v | 407.212.3760
e | LeRae.Robinson@digitalrisk.com<mailto:LeRae.Robinson@digitalrisk.com>
8900 Prominence Parkway 100, Suite 110
Jacksonville, FL 32256
New York | Orlando | Dallas | Jacksonville | Denver | Boca Raton | Chicago
Sorry for the delay! I can confirm that you have been awarded for your vision exam. It is showing on your Go365 Statement for 2018. The Points rolled over 10% for 2019 and 100% of the Bucks were added as well.
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