Why im not getting points for activities
I apologize for my confusion. What activities are you not earning Points for?
When I log on to my account it show 0 points for Verified Physical Activity - 5,000 steps achieved. This is through the mobile app. But looking at my account through the web it show point have been awarded
Hi Mark! Sorry for the delay, there is currently an issue where the Points are not showing awarded for some activities on the Go365 Mobile app, but they are awarded on the website. This is a known issue and is being worked by our IT department. I can assure you that the Points are being added to your account!
For 1/16 1/19 members sponsored
1/16 1/19 i didn't get point challenges
Sorry for the delay Judith! There is a max of 100 Points able to be earned per month, I can see that the first two challenges that you participated in awarded Points! Please let me know if you have any other questions or concerns!
Retrieving data ...