I would like to know why I am not getting my points for achieving my step goal?
I apologize for the delay. Are you referring to your Recommended Activity to Get to 5,000 steps per day? If so, you will want to go in and set that activity in order to start earning those extra Points. You can do so by clicking Activities > Recommended > filter for "Get to 5,000 Steps" and click "Get Started."
Under the go365 app?
Get Outlook for Android<https://aka.ms/ghei36>
I apologize. You will need to complete that step via Go365.com, not the app.
Now it wont even let me sign into the app. Everytime it keeps saying login failed.
App or online
I have reset my password and everything and still keeps saying login failed on the go365 app.
Ok finally logged in. Now will it back date the days I got 5000 steps?
Thank you for verifying. If you sign into your Go365.com account, access your Go365 Statement, and filter by Recommended Activities, you will see 5 Points awarded for each day that you had at least 5,000 steps.
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