will Humana offer free replacement pedometers due to phase out of their G1 and g2 pedometers?
Or offer deep discounts on their ones they are currently offer ?
Thank you for your question. Unfortunately, G1 and G2 pedometers will no longer be compatible for Go365. If this is something that impacts you, we have sent out an email on an alternative solution since this is not any members fault. An email should have been received earlier this month regarding further information.
I did not see an email about this . Can you send me info on the alternative plan?
We apologize for the confusion. There has been a delay with emails sending and we have been informed by our IT department that those emails would be sent out 1/24/2019 (today). So, if you had a G1 or G2 in 2018, information will be emailed to you and you will have a deadline to click the link provided in the email. Please let us know if you receive the email within the next 24 hours.
What if you never received an email?
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