I’m using a Fitbit Charge 3 and it’s synced to my account. I’m getting my daily points, but I’m not getting my steps in my challenge. This is frustrating. Any help would be great!
I would be happy to take a closer look for you! What is the name of the challenge? When did it start? It can take up to 48 hours for the steps to transfer to each challenge.
I didn’t know it took up to 48 hours for the steps to transfer. I can see today that they have transferred. I thought they should transfer when I open my Fitbit and go365 app
Sorry for the confusion, because it is a separate system, the steps will update then award Points and once the Points are awarded it will take up to 48 additional hours.
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