My stepa havent recorded since January 16th. Pleas help!
Sherri - how often are you opening your Fitbit mobile app to sync your tracker? Go365 only receives data that is uploaded to your Fitbit account, data is not received by Go365 directly from your tracker (that you wear). Even if you have all-day sync turned on with your Fitbit app, you still need to open the app in order from your device to sync.
Also, your steps and Points have now updated through 1/29/19.
Retrieving data ...