My sleep app and Health app say they are connected my Health app and Go365 say they are connected but my sleep is not getting reported and I got zero points for a sleep challenge! old help
We apologize for any concerns you are having regarding your Sleep data showing on your Apple Health app. We do not accept any of the 3rd party apps that Apple offers. To successfully make sure the sleep data from the Apple Health is getting to Go365, you will have to follow these steps: Open Health App > Select Health Data tab> Sleep > Sleep Analysis > Plus sign (upper right) > Asleep >Update start and end time > Log into the Go365 app to send data. (Please note the Health app suggests other apps that can be connected to Health app -tell them to ignore)
I have done that and it’s still not recording… Incredibly frustrating because I’ve been trying to do a sleep challenge that I should be getting points for now for three weeks and it’s not recording anything because I have no idea and thought if it was in my Apple health it would work. but it still not working....And after doing what you suggested.
Sent from my iPhone
Retrieving data ...