my devices are connected to the apps required and I’m doing what I’m supposed to and days will go by without credit.
We apologize for any concerns you have regarding Activities. We see your device data up-to-date as of today. Can you confirm what Activities you're missing?
I have not gotten points for my weight log for at least 2-3 weeks, and the health quizzes for a few days
Thanks for clarifying. We updated your device because some things did not post for some reason. We were able to pull that data over so allow up to 48 hours for that to reflect. For the Health IQ quizzes, how are you accessing those on the app or website? We would advise disconnecting the Health IQ app from your Go365 and reconnect it to make sure its properly connected. We only received up to 1/27/2019 for the quiz Points.
thanks!!! I deleted and reconnected heslthiq
I’m still not getting my points gor the weekly log with Apple Health or Health IQ. Apple Health does not have the 365 app has having requestbig data and I cannot add it.......if I delete the Health IQ I lose my data......I’m getting very frustrated.......
Retrieving data ...