don't seem to get points anymore unless I disconnect and reconnect my fitbit. I have to do this once a week not. very frustrating.
Why is this.
We apologize for any issues you have been experiencing keeping your Fitbit connected. Once the device is connected it should stay connected. Once the Fitbit information is entered in to connect to Go365 the device data should pull over automatically. In situations like this, we would suggest making sure to login to both Fitbit and Go365 periodically so there's no disruption with connection.
Retrieving data ...