I have over 11,000 steps for today and it is only showing 5,000+
It depends on the type of device used. Most devices like Fitbit or Garmin will sync with Go365 every 24-48 hours as long as you are syncing your steps to the device account. Apple Health is different because the steps are stored on your phone, and it takes logging in frequently to the Go365 Mobile app to allow the data to sync.
It is not uncommon to see partial steps for the previous or current day, depending on how often you sync your device. It will be updated and backdated once the steps are sync'd.
Thank you for all of your help. I have signed up for the “Walking my dog” activity. How do I send proof that I have done this as I do it just about every day?
It will allow you to submit your photo proof after the activity has completed. You will only need to submit one photo. Please follow The specified item was not found. for directions.
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