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I hit 5,000 points (Silver status) and it says I’m 2,700 points from silver, and I haven’t gotten my bonus. When will this be fixed?

Question asked by 4KISS0W3P9M5K on Feb 5, 2019
Latest reply on Feb 15, 2019 by go365admin2

I recently hit silver status (5,000) points. I haven’t  received my bonus. And it says I’m 2,700 Points from silver (instead of gold). When will this be fixed?