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The member id on my Go365 is not the same as the one on my health insurance. I no longer have insurance through my work, it is through my husband. It recently switched back to the former insurance and we are not getting credit for points because the membe

Question asked by cole131 on Feb 7, 2019
Latest reply on Feb 8, 2019 by go365admin2

I recently signed on to my Go365 account and noticed that the member id was switched to my previous insurance and not the one I currently have. The member id is different.  I am on my husband's insurance and we are not getting credit for points because it is counting towards my previous member id.  How can I get it changed to the correct member id number?

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