1 Reply Latest reply on Feb 11, 2019 2:21 PM by go365admin2

    Missing RunKeeper points for calories burned

    Aka10172330456

      I received points for calories burned last week but the activity seems to have stopped syncing to Go365. If I look at my Daily Workouts, calories burned are not showing up. There were GPS enabled workouts using the RunKeeper app.

        • Re: Missing RunKeeper points for calories burned
          go365admin2

          Hi Bruce,

           

          I can confirm that the most recent data received from RunKeeper was on 2/9/19 and 2/2/19.

           

          Your data must meet the following requirements to be considered a verified workout by Go365:

          • You must burn at least 200 calories per hour, and
          • The workout must be recorded using the phone's GPS to map the distance.

          Workouts recorded with the Stop Watch function in Runkeeper are not verifiable. Therefore, these workouts are not eligible for Points.