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Complimentary FItbit Zip fitness tracker link to replace Humana g2.0 not working.

Question asked by Aka510164142203 on Feb 11, 2019
Latest reply on Feb 12, 2019 by go365admin3

On 1/25/2019, I received an email from Humana saying the device I am using will be retired soon and will be replaced by a complimentary Fitbit Zip fitness tracker. The email had a code that I should paste. I clicked the link and pasted the code. It never asked me where it should be shipped to and there was no confirmation. I'm not sure it even worked. I called and the girl did not know what I'm talking about, told me to call Go365. Has anyone had this problem as well?