My Apple Watch only syncs workouts not steps. I have tried uninstalling snd it still doesn’t work. My steps show when I open the health app while in Go365 but i get no credit for them. What do I need to do?
I will send you a personal message with more information.
Do you have your Apple Watch set as priority over your phone? Check out The specified item was not found. to verify. We could be receiving the steps only tracked by your phones GPS and not your watch.
I checked and my watch is listed as the first in the data above my phone.
On Thu, Feb 21, 2019 at 3:26 PM go365admin3 <
I apologize for my confusion. I can see that your steps are uploading, are the steps showing on your Go365 account inaccurate?
Go365 never gives me any points for my steps. At the end of January and
beginning of February I had a few days where I had over 17,000 steps and I
got no points. I haven't earned points on any days that I have had over
5,000. I'm just not sure what to do to get it rectified.
Candy Martin Jones
Corbin Independent Schools
Corbin High School
Directors of Choirs
Music Director Redhound Theatre
On Tue, Feb 26, 2019 at 11:59 AM go365admin3 <
Can you please provide me with specific dates and screenshots? I would be happy to take a closer look for you!
Here are screenshots of my Apple health app when I open it while in Go 365.
On Thu, Feb 28, 2019 at 3:35 PM go365admin3 <
On Mon, Mar 4, 2019 at 8:24 PM Candy Jones <email@example.com>
Retrieving data ...