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My steps are not syncing from my fitbit.  The last date my steps show up on the statement is Oct 2018. I just disconnected/reconnected but not seeing any changes. I am getting no points for all my steps for months. My fitbit reflects them but not in Go365

Question asked by blo8048 on Feb 23, 2019
Latest reply on Feb 25, 2019 by go365admin3

My steps are not syncing from my fitbit.  The last date my steps show up on the statement is Oct 2018. I just disconnected/reconnected but not seeing any changes. I am getting no points for all my steps for months. My fitbit reflects them but not in Go365. Help!! This is listed in recent earnings...4 months of nothing since Oct. Very disappointed as I have tried very hard to earn the points.

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