I’ve loaded my vision exam 3 times and have yet to receive any points. I also use to receive 10 points when I walked over 5000 steps I see the app recognizes the steps but gives 0 points
Hi Karen! Sorry for the delay! I can see that your Points for your vision exam are awarded. They are awarded for the date of service of your exam and not the date that you submitted your results.
Same thing here.
I had the same issue with logging in my vision exam. Go365 loaded my points on the date of my exam not the date I submitted. Hope this helps.
Hi Robin! Sorry for the delay, was the date of your vision exam completed over 90 days ago?
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