3 Replies Latest reply on Mar 14, 2019 2:05 PM by go365admin3

    Planet Fitness check-ins not showing up

    Aka2228441895

      My Planet Fitness membership/account was linked to my Go365 account 2/23/19 and verified via phone call with Go365 customer service 2/25/19. Planet Fitness has my Go365 ID number and sends check-in data to Go365 automatically.

       

      Humana/Go365 said it'd take up to a week but still nothing

       

      Can you please check to see what's going on?