AnsweredAssumed Answered

Sleep data is not appearing on Challenges

Question asked by Aka3135540876 on Mar 10, 2019
Latest reply on Jun 21, 2019 by go365admin3

I'm using Samsung Health and Galaxy Watch.  My data sharing permissions are enabled for sleep as well as weight, steps, and food. However, I've had 2 challenges end without recording my # of days I met the sleep goal, and I'm in 2 more challenges that are about to close and my record still incorrectly shows 0. I've reinstalled go365, logged onto both apps daily, and done what little I can to activate a sync between apps, but this cannot just be a "delay" excuse that is being used to explain why my step count isn't accurate. This app needs to play fair with ALL its participants. Would love to see a SYNC NOW button to manually update go365 data.

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