1 Reply Latest reply on Mar 15, 2019 11:42 AM by go365admin3

    Fitbit steps not being counted

    Aka1119171453

      My Fitbit steps haven’t updated in Go365 since February 20. I have reinstalled the app and sync my fitbit data regularly. Any ideas?

        • Re: Fitbit steps not being counted
          go365admin3

          I apologize for the concern with your Daily Workouts. Can you please try disconnecting your Fitbit account from Go365 and reconnect? Please allow all data to be shared as well.

           

          If you connect your Fitbit account to Go365 through Google or Facebook, the data will not be able to be shared. Please be sure you are using your email and password login for Fitbit.