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Had to reset and sync my fitbit losing over 2 weeks of steps. Mechanical error - can I get my earned points back?

Question asked by Aka13112151308 on Mar 18, 2019
Latest reply on Apr 12, 2019 by Aka13112151308

I switched from Humana step counter to fitbit costing almost a month of points, then my fitbit stopped 02/28 and I just now reenrolled in fitbit with same device to correct. I have lost a ton of points - can they be credited back?