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How often do you need to sync your Fitbit to go 365. My steps are not updating

Question asked by Aka3194138400 on Mar 19, 2019
Latest reply on Mar 19, 2019 by Aka261222544829

How often does Go365 sync with your Fitbit? I have synced my several times and my steps are not being added to go365. Go365 shows 3656 steps and I’m at 4,480 right now on my Fitbit.