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I am locked out of my app after update. I tried to reset my password, but it says my information is invalid (social, birthdate...) I can log in just fine on my computer. I have also tried uninstalling and reinstalling the app multiple times.

Question asked by Aka19194422801 on Mar 21, 2019
Latest reply on Apr 15, 2019 by go365admin3

I am locked out of my app after update. I tried to reset my password, but it says my information is invalid (social, birthdate...) I can log in just fine on my computer. I've tried everything that I can think of, restarts, uninstalling and reinstalling the app and have changed my password multiple times.

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