I haven’t received points since 3/18/19. My apple health app is a connected device/app.
I apologize for the frustration. I am taking your information to our IT department. I will send you a personal message with any updates.
Hello? I’m still not seeing any corrective actions that are actually working for this problem. Ive read other corrections posted for other members, uninstalled Go365, reinstalled, unshared Health, shared all Health data, to no avail. I imagine this glitch is impacting thousands of users and Go365 doesn’t seem actively responsive. And getting any response is cumbersome. You should develop a way to mass communicate with users.
I apologize for the frustration. Please be assured that I have taken your information to our IT department. There is no ETA as to when this will be resolved. Your Points will be backdated.
Retrieving data ...