AnsweredAssumed Answered

Multiple Lengthy Time Periods with No Points

Question asked by Aka1894638330 on Mar 31, 2019
Latest reply on Apr 2, 2019 by go365admin3

There are lengthy time periods where my points did not post, but I see them on my device. Jan 3 - Feb 23 has no points! That is almost two months. Dec 21 - 26 no points as well,. Nov 15 - Dec 12 has no points - almost an entire month! October 8 - 28 has no points, another period of almost an entire month! September 20 - 29 has no points. Even just recently with March 12 - 17 having no points registered. Why are these points not registered? Are they gone forever? I see them on my Fitbit device, but not translating to Go365 Activities. Please help,