I go to the YMCA and was told that they send over monthly statements for your workout check-ins, and that my points would be uploaded monthly as the statements were sent over. After searching my statements, it looks like I'm missing 2 months work of workouts, and now they've changed to using a beacon.
When did this change go into effect and were we notified? I'm a bit frustrated/discouraged that 2 months worth of workouts are just missing. I've really struggled to jump on board with this app after switching from Virgin Pulse and I'm just a bit frustrated. Is there a way for me to get those points counted towards my statement?