AnsweredAssumed Answered

Fitbit and Go365 don't have the same number of steps.

Question asked by Aka44105756702 on Apr 2, 2019
Latest reply on Apr 26, 2019 by go365admin3

This issue appears to go back pretty far, and I'm just noticing it now. For example, on 3/14, Fitbit shows 14,835 steps, and Go365 has 13,445. I'm not sure if it's subtracting out steps gained during workouts. Will this be corrected? I'm already noticing a discrepancy for 4/1 for the dash. I re-synched my connection to Fitbit, and was told that prior workouts wouldn't be adjusted or "count", so I'm pretty concerned about this. There are days that are off by 6,000 steps or more.