Ive noticed my points have finally been posted but my steps for the previous challenges are not updated. Are they just lost?
It can take a full 48 hours after your steps have uploaded to reflect to the challenge. Are you still not seeing your steps listed?
I'm not seeing steps recorded for the stomp out stress challenge, but they
are for others.
On Wed, Apr 3, 2019, 2:58 PM go365admin3 <
Hello it appears the app dropped again. I haven't had any steps recorded
and I'm sitting around 12000 steps
The app is down again. I did the latest update and my steps are still not
being recorded. Yesterday I tracked over 18000 steps and today over 15000.
This is very frustrating. What is being done to resolve this issue?
I am sorry for the delay. The steps will update in the challenges after 48 hours after loading onto Go365. Can you please look at your Go365 Statement and let me know if any of the Daily Workouts are missing or incorrect?
Thanks everything seems to be in working order.
On Fri, Apr 19, 2019, 10:47 AM go365admin3 <
Thank you for letting us know! Please reach out if you have any further questions or concerns!
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