I do not wish to have two-factor identification, but do not see any way to turn it off. Is there a way to do this? If not, is there a plan to implement this? I find it particularly annoying.
Unfortunately, there is no way to turn off the verification process due to security reasons. If you are having any troubles, please check out 2-Step Verification Process - FAQ's and More for some more information.
My problems stem from the fact that I do not want 2-factor identification. I did not agree to it, it was forced on me. I find it frustrating, and do not see that it is at all necessary for Go365 access.
Sent from my iPhone
I am sorry for the frustration. Humana implemented a new 2-step verification process to better protect your account information and ensure only you can access your account. As hackers become more sophisticated, we must ensure that our accounts remain secure. Many financial institutions use 2-Step verification to protect your banking accounts as well. This ongoing security measure for Go365® is device specific.
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